Here is what you need to know in a nutshell:
We can double your success rate.
If you don’t receive two times more job interviews within 60 days of receiving your final copy, we will rewrite your resume again, free-of-charge. You must notify us in writing within 180 days of receiving your final copy. Only certain packages are eligible for our guarantee.
We support your rights.
As a GDPR compliant company we employ best-in-class security tools to protect the information you share with us. We will never sell your data.
We’re here for you every step of the way.
Most problems that users encounter can be resolved quickly and to satisfaction by contacting us at firstname.lastname@example.org.
Thanks for working with us! Here we describe how we collect, use, and handle your information when you use our websites, software, and services (‘Services’).
We at Talent Worldwide Inc. doing business in the United States as TopResume and in the European Union as TopCV (we, us, our, the Company, ‘TopCV’, ‘TopResume’, ‘Talent Inc’) are committed to protecting and respecting your privacy and ensuring that your personal data (as described in this policy) is processed fairly and lawfully in line with all relevant privacy legislation.
As a career development services business, we collect, use, store and transfer the following information to provide, improve, and protect our Services:
We may share information as discussed below, but we won’t sell it to advertisers or third parties.
We do not disclose personal information to third parties for purposes that are materially different than what it was originally collected for. Should this change in the future, we will provide individuals with the option to opt-out.
We remain liable should a trusted third party to whom we’ve sent your information processes it in a manner inconsistent with this Policy, unless the organization proves that it is not responsible for the event giving rise to the damage.
Stewardship of your personal data is critical to us and a responsibility we embrace. We have a team dedicated to keeping your information secure and testing for vulnerabilities.
We only process personal data where we have a legal basis for doing so. We review the personal data we hold on a regular basis to ensure it is being lawfully processed and that it is accurate, relevant, and up to date.
Before transferring personal data to any third party (e.g. suppliers, partners, customers, software solution providers, and back office support), we establish that there is a legal reason for making the transfer, which may include your consent.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
We have implemented measures and procedures that adequately protect the privacy of individuals and ensure that data protection is integral to all processing activities. This includes implementing measures such as:
If you are an individual in the European Union, you have the right to access, correct, restrict, or erase your personal information stored on our platform at any time. You can also exercise any of these rights at any time by contacting us at email@example.com. Your rights include the following:
If we have given your personal data to any third parties, we will tell those third parties that the Company has received a request to erase your personal data, unless this proves impossible or involves a disproportionate effort. Those third parties should also rectify the personal data they hold - however, the Company will not be in a position to audit those third parties to ensure that the rectification has occurred.
Restricting the use of your data. We only process your personal data where we have the legal basis for doing so. You have the right to ask us to suspend or otherwise restrict the processing of your personal data where:
If we have given the personal data to any third parties, we will tell those third parties that we have received a request to restrict the use of your personal data, unless this proves impossible or involves a disproportionate effort. Those third parties should also rectify the personal data they hold - however, we will not be in a position to audit those third parties to ensure that the rectification has occurred.
Withdrawing your consent. Where we are relying on consent to process your personal data (for example consent to receive marketing) you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Accessing Account Information. We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant – firstname.lastname@example.org.
A Record of Data Transfer. TopResume will provide the right to request and receive, once a year and free of charge, information about third parties to whom we have disclosed certain types of personal information (if any) about you for our direct marketing purposes in the prior calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to email@example.com. and please include the phrase "Personal Information Privacy Request" in the subject line, the domain name of the website you are inquiring about, along with your name, address and email address. At our option, we may respond to such requests by providing instructions about how our users can exercise their options to prevent our disclosure of personal information to third parties for their direct marketing purposes.
The EU and the United States. We have customers all over the world but to provide you with services, we store, use and transmit information only in the United States and the European Economic Area (EEA).
In relation to personal data of individuals in the European Union, we may share your personal data within the Company. This may involve transferring your data outside the EEA. We may also share your data with trusted third parties who assist us in providing, improving, protecting and promoting our Services and this may also involve transferring your data outside the EEA. Whenever we transfer your personal data outside the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
In compliance with the US-EU and Swiss-US Privacy Shield Principles, we are committed to resolve complaints about your privacy and our collection or use of your personal information. EU and Swiss individuals with questions or concerns about the use of their Personal Data should contact us at: firstname.lastname@example.org
If your question or concern cannot be satisfied through this process we are further committed to refer unresolved privacy complaints under US-EU Privacy Shield and Swiss-US Privacy Shield to an independent dispute resolution mechanism operated by Judicial Arbitration and Mediation Services (JAMS).
If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed by us, EU and Swiss individuals may bring a complaint before the JAM EU and Swiss Privacy Shield program can be found at: www.jamsadr.org. Finally, as a last resort and in limited situations, EU and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism. We are committed to cooperate with EU and Swiss data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland.
If we are involved in a reorganisation, merger, acquisition, or sale of our assets, your information may be transferred as part of that deal. We will notify you (e.g. via e-mail to the e-mail address associated with your account) of any such deal and outline your choices in that event.